Terms of Purchase
Terms of Purchase
These purchasing conditions are compiled in accordance with the provisions of the Electronic Commerce Act (Official Gazette No. 173/03, 67/08, 36/09, 130/11 and 30/14), Consumer Protection Act (Official Gazette No. 41/144, 110/15) and the Mandatory Obligations Act (Official Gazette No. 35/05, 41/08, 125/11, 78/145), and constitute a prior notification within the meaning of Article 57 of the Consumer Protection Act (Official Gazette No. 41/14 , 110/15).
The online store https://www.bogowski.hr is owned by the company OPG Guvo Božo from Sveti Ivan Zelina, Šulinec 87, OIB: 72381733684 which through it sells products and services.
All materials found on the website https://www.bogowski.hr are intellectual property of the company OPG Guvo Božo and can be used only with the express permission of the copyright owner, trademark and / or design right holder. OPG Guvo Božo makes use of the services and contents of the website as regulated by these General Terms of Purchase.
OPG Guvo Božo
Address: Šulinec 87, 10380 Sveti Ivan Zelina, Croatia, EU
Buyer is any person who commits to legal transaction or acts on the market outside his trade, business, craft or professional activity and accepts the general terms of business of OPG Guvo Božo (hereinafter: General Terms and Conditions).
Acceptance of the General Conditions is confirmed by the customer by ordering the product through an electronic (internet) store. Use of https://www.bogowski.hr website services and content is granted to adults and adults only. Parents and / or carers are required to take this into account, otherwise they have all the rights and obligations arising from such use, and OPG Guvo Božo is not responsible for any consequences of such use since it is prior to entering the https://www.bogowski.hr a clear and visually highlighted question "Bogowski requires acquired taste and that you be at least 18 years of age:"
The law prohibits the sale of alcoholic beverages and other drinks containing alcohol to persons under the age of 18 .
Each buyer is obliged to submit a document proving his age on the supplier’s request.
These General Terms are available to buyers at all times and can be saved, reused, and reproduced. The general terms and conditions regulate the relationship between the buyer and the seller in relation to the terms and conditions of the ordering of the product, the price of the products, the terms and conditions of payment, the liability for defects, the buyer’s right to a written objection to the seller’s products, the right to terminate the contract, the terms of delivery of the product, other data and other issues important for concluding a sales contract via electronic commerce.
The general terms and conditions of the internet store business form an integral part of each purchase agreement concluded between the seller and the buyer through this route. Customers are required to provide accurate, valid and complete personal information when completing the registration form.
Contrary to customer behavior, the seller authorizes the seller to deny the sale of the product.
The Seller is authorized, in accordance with its business policy, without the need for prior notice, to modify the content of the General Terms and Conditions, Product Sales, Retail Price and other information related to this Website. Amended Content of the General Terms and Conditions shall enter into force upon publication on this website.
The prices shown in our online store are retail, with VAT included and a fee of 0.50 HRK (refundable fee) when applicable.
Orders and Purchase Procedure
The purchase process starts with ordering the product through an electronic order form. Purchasing is done by selecting the product in the desired quantity, saving it to the shopping cart that shows the selected products at the individual and the total price. In the basket, the customer can increase the number of the same purchased product, delete or change the selected products.
After selecting all the desired products and after filling in all the required rubrics that are necessary for communication, sale and delivery, click on the link ORDER NOW to confirm the order.
Products are deemed to be ordered and a contract concluded when a customer pays or confirms receipt of the offer.
Some products may be unavailable or sold out. If we are unable to deliver any of the products ordered or all the products ordered, we will contact you by e-mail and notify you of any possible later delivery terms and all other ordered products will be delivered. Upon receipt of such notice, the buyer must notify the seller by e-mail of whether the new delivery deadline for the undelivered products is accepted or of the withdrawal from the purchase.
Delivery of the product
We deliver products from our online store to the cities in the Republic of Croatia and certain EU countries.
The shipping cost is expressed in relation to the weight of the package and the shipping area rather than the number of products in your cart.
Material defects / Goods damaged in transport
Our products will be packed in such a way that they can not be damaged by common manipulation in transport.
The buyer is obliged to check for possible damages when picking up the product and immediately advise delivery worker who delivered the goods and refuse to accept the shipment where there are visible external damage.
In this case, the seller should be notified in order to arrange for a new delivery as soon as possible or to arrange for further action.
Single-sided termination of contract
The User may terminate the Contract within 14 (fourteen) days without giving any reasons. User is not entitled to one-sided termination of the Contract in the following cases::
if his service is fully fulfilled and fulfillment has commenced with his explicit prior consent and with his confirmation that he is aware of the fact that he will lose the right to unilaterally terminate the Contract if his service is fully fulfilled,
if the subject of the contract is sealed goods which, due to health or hygiene reasons, are not eligible for repayment and were cleared after delivery,
if the subject of the Contract is goods which because of its nature, after delivery, is inseparably mixed with other things,
if the subject of the contract is a product or service whose price is dependent on changes in the financial market that are outside the influence of the Seller and may arise during the term of the Customer’s right to unilateral termination of the contract,
if the subject of the contract is a product made by the Buyer’s specification or clearly conformed to the Customer,
if it is the subject of a contract for the supply of alcoholic beverages whose price is contracted at the time of the conclusion of the contract and delivery may only be effected after 30 days
if the price is dependent on market changes that are outside the influence of the Seller.
If more than half of the products are consumed when defective products are found.
In order for a user to exercise the right to unilaterally terminate the Contract, he / she must notify the company OPG Guvo Božo about its decision to terminate the Contract unilaterally before the expiration of the deadline and by an unambiguous statement sent by post (OPG Guvo Božo, Šulinec 87, 10380 Sveti Ivan Zelina); or by e-mail at email@example.com, in which you will enter your name, surname, address, phone number or e-mail address, and may also use the written form for unilateral termination of the contract.
Also, the Single Term Contract Agreement can be found at the following link HERE, the user can electronically fill out and send in which case the company OPG Guvo Božo shall without delay submit a receipt of the notification of the unilateral Termination of the Contract by e-mail.
The period of termination of the Contract is 14 (fourteen) days from the date when the user or third person designated by the user (who is not the carrier) the goods that are the subject of the Contract have been in possession off or in the case of service since the conclusion of the Contract.
The User is obliged to deliver the goods or send them to OPG Guvo Božo, Šulinec 87, 10380 Sveti Ivan Zelina, without undue delay, and in any event no later than 14 (fourteen) days after the day OPG Guvo Božo, ie firstname.lastname@example.org, made its decision for the unilateral termination of the Contract. The direct costs of reimbursement of the goods are borne by the user himself.
Please call our phone number +385993174949 or send us the email to email@example.com before the contract is terminated so that we can explaine the process of returning goods.
In accordance with Article 77, paragraph 5 of the Consumer Protection Act, the User shall be liable for any impairment of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and function of the goods. In case of damage to the original packaging, the amount of the refund will be reduced by the percentage of the equivalent value of the goods. In that case, the user will be informed of the amount for which the refund will be reduced.
In case that you have paid for the goods that we currently do not have on stock, we will refund the money within 24 hours. If needed, we will contact you if you want the rest of the order to be sent.
Images show bottles with batches that can be different from series to be delivered to the buyer. We do not guarantee the delivery of batch numbers on images but once that we have available on our stock.
The difference in the product and batch image series supplied to the customer is not a reason for the return of the delivered product.
All possible complaints should be sent in writing or by e-mail to firstname.lastname@example.org.
We will respond to all your comments or inquiries within 48 hours.
Address for submission of consumer objections: OPG Guvo Božo, Šulinec 87, 10380 Sveti Ivan Zelina.
The buyer is obliged to check for possible damages when picking up the product and immediately advise the delivery worker who delivered the goods, ie refuse to accept the shipment where there are visible external damage. In this case, the seller should be notified in order to arrange for a new delivery as soon as possible or to arrange for further action.
Any dispute between the seller and the buyer will be resolved by agreement and by peaceful means. Special regulation of the European Union of 15.02.2016. EU-related internet purchase disputes will be possible through the ORS platform (ODR) that you can access through the Internet:
The platform can be used by consumers and merchants, and the complaint can be filed in any of the 25 official EU languages.
Changes to the General Terms of Purchase
The Seller reserves the right to modify the General Terms, as well as any changes to the Website, its structure, services, or any content without prior notice to the Buyer. The modified terms will take effect at the time of publication on the page.
By using the online store https://www.bogowski.hr after the published changes it means that the buyer accepts all current General Terms of Purchase.
The Seller reserves the right to enter promotional postcards of any nature and / or links to the website while respecting the applicable legislation.
Security of Online Payments
While conducting payments on our web shop you are using CorvusPay – an advanced system for secure acceptance of credit cards on the Internet.
CorvusPay ensures complete privacy of your credit card data from the moment you type them into the CorvusPay payment form. Data required for billing is forwarded encrypted from your web browser to the bank that issued your payment card. Our store never comes into contact with your sensitive payment card data. Similarly, CorvusPay operators cannot access your complete cardholder data. An isolated system core independently transmits and manages sensitive data while at the same time keeping it completely safe.
The form for entering payment data is secured by an SSL transmission cipher of the greatest reliability. All stored data is additionally protected by hi-grade encryption, using hardware devices certified by FIPS 140 2 Level 3 standard. CorvusPay fulfills all of the requirements for safe online payment prescribed by the leading credit card brands, operating in compliance to the PCI DSS Level 1 standard – the highest security standard of the payment card industry. Payments made by cards enroled with the 3-D Secure program are further authenticated by the issuing bank, confirming your identity through the use of a token or a password.
All information collected by Corvus Info is considered a banking secret and treated accordingly. The information is used exclusively for the purposes for which they were intended. Your sensitive data is fully
secure and it’s privacy is guaranteed by the state of the art safeguard mechanisms. We collect only the data necessary for performing the work in accordance with the demanding prescribed procedures for online payment.
Security controls and operating procedures applied within the CorvusPay infrastructure not only ensure current reliability of CorvusPay but permanently maintain and enhance the security levels of protecting your credit card information by maintaining strict access controls, regular security and in-depth system checks for preventing network vulnerabilities.
Thank you for using CorvusPay!
I. INTRODUCTORY INFORMATION
OPG Guvo Božo respects the privacy and protects the personal information of its users, employees, business partners or other persons with whom it conducts business cooperation and whose personal data is collected and processed in their daily business.
We process your personal information in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, on the non-application of Directive 95/46 / (hereinafter: the General Data Protection Regulation) and in conjunction with the National Implementation Act of the General Data Protection Regulation.
The Universal Data Protection Regulation contains a number of rules to ensure that personal data processing is carried out in accordance with the rights and fundamental freedoms of individuals. Also, the General Data Protection Regulation allows free movement of personal data within the EU without restriction and ban.
Pursuant to Articles 13 and 14 of the General Data Protection Regulation, we hereby inform you of how we process your personal information, which rights you have in connection with data processing and protection, and how you can exercise these rights.
We process and use your personal information legally, fairly and transparently, while protecting the security of your personal data from unauthorized or illegal processing, applying the most technical, security and organizational protection measures.
II. DATA ON THE COMPANY
The head of the processing is the OPG Guvo Božo, headquartered in Sveti Ivan Zelina, Šulinec 87, 10380, Croatia, VAT(OIB): 72381733684. OPG Guvo Božo processes your personal information for the purposes specified in item IV. of this Policy.
OPG Guvo Božo
Šulinec 87, 10380 Sveti Ivan Zelina, Croatia
III. CONTACT DETAILS OF THE RESPONSIBLE PERSON
OPG Guvo Božo has appointed a responsible person.
OPG Guvo Božo
Šulinec 87, Sveti Ivan Zelina, 10380, Croatia
E-mail address: email@example.com
IV. PERSONAL DATA CATEGORIES WHICH WE DO AND DRAW
Within its business activities, OPG Guvo Božo may collect the following categories of personal data by categories of respondents:
Contact information (e.g. name, last name, e-mail address etc.)
The information needed to conclude the contract (e.g. name, surname, address, VAT(OIB), etc.).
Contact information (e.g. name, last name, e-mail address etc.)
The information required for the conclusion of the contract (e.g. name, surname, address, VAT(OIB), etc.)
The data needed to execute the contract (e.g. name, surname, e-mail, IBAN, etc.)
Candidates for Employment:
Contact information (e.g. name, last name, e-mail address, cell phone number, etc.)
Resume data (e.g. data on education, previous employment, work experience, photography, etc.)
Former and current employees:
All data prescribed by positive regulations relating to labor law, accounting and bookkeeping regulations (e.g. name, surname, address, VAT(OIB), year of birth,etc.),
Data for the need for internal communication within the company (e.g. name, surname, employment, travel document number, driver’s license, number of children, etc.).
Associates and business partners:
Contact information (for example: name, surname, e-mail address, cell phone number, etc.)
Resume data (for example, data on education, previous employment, employment, etc.)
The information needed to execute the contract (for example: name, surname, e-mail, IBAN, etc.)
The data required to fulfill the legal requirements for entry into the Republic of Croatia or another country (name, surname, employment, travel document number, etc.).
The processing of the above categories of personal data will be carried out by OPG Guvo Božo exceptionally under the following conditions:
The respondent has given explicit permission to process these personal data for one or more specific purposes;
Processing is necessary for the purposes of fulfilling the obligations and the realization of the special rights of OPG Guvo Božo or the respondents in the area of labor law and social security and social protection rights to the extent that it is granted under European Union law, the law of the Republic of Croatia or collective agreement in in accordance with the Law of the Republic of Croatia, which prescribes appropriate protective measures for the fundamental rights and interests of the respondent
processing is necessary for the protection of vital interests of the respondent or another individual
processing refers to the personal information that is apparently disclosed by the respondent
processing is necessary for the establishment, realization or defense of legal requirements.
V. METHODS OF COLLECTING PERSONAL DATA
OPG Guvo Božo can collect personal information in various ways, including:
As part of the business process and during the fulfillment legal obligations or obligations from a service contract;
During web site tracking, including e-mail communication directed to and from OPG Guvo Božo;
By your job application,
When you provide us with information on the publication of the content on our site or during your direct communication with OPG Guvo Božo, including personal communication and online communication via the site or e-mail;
VI. PERSONAL DATA PROCESSING PURPOSES
OPG Guvo Božo may process personal information for the following purposes:
Alignment with legal and regulatory regulations within and outside the territory of the Republic of Croatia
Contracting and using the products and services provided by OPG Guvo Božo fulfillment of its obligations under the contract for the sale of services and products of OPG Guvo Božo;
Offer services and products of OPG Guvo Božo in the market;
Website analysis and administration and site usage control;
Improvement of services and products of OPG Guvo Božo, measurement of service satisfaction;
Relationship management with respondents (site users and/or service providers) and other persons in the conduct of their business;
Selection of candidates for employment
For marketing activities (if you give consent)
VII. PERSONAL DATA PROCESSING BASIS
OPG Guvo Božo handles your personal information based on the following basis:
Executing a contract on the sale of the service of OPG Guvo Božo or another contract concluded between the respondents and OPG Guvo Božo;
Introduce Privileges to Receive Marketing Messages, Newsletters, Email Service Notifications, or Service Satisfaction Survey to Process Your Inquiries
In order to fulfill the legal obligations of OPG Guvo Božo, in particular with regard to accounting, bookkeeping, regulations of labor law and other legal obligations.
VIII. PERSONAL DATA RETENTION
Your personal information is kept in the period or by a specific regulation or not longer than what is necessary to achieve the purpose for which it is processed – if the storage period is not prescribed or a minimum storage period is prescribed.
We store personal information only when we need them for the purposes for which we collect them, that is, for the purpose of fulfilling contractual relations or statutory obligations and the longest to the following criteria:
Personal data collected for the purpose of fulfilling its legal and regulatory obligations are stored according to the prescribed deadlines,
Personal data collected for the purpose of selling the goods and services are stored in the duration of the contractual relationship;
We store your personal information collected for marketing activities until you withdraw your privation, cancel your subscription or ask for deletion of your subscription, or after a certain period of inactivity
Personal data will be deleted upon discontinuation of contractual or employment relationship and no later than the expiration of any statutory obligation to store, except in the event of a court or other similar proceedings requiring data retention.
IX. PERSONAL DATA TRANSFER AND SHARING
OPG Guvo Božo may share your personal information with third parties only in the following cases:
If there is a statutory obligation or explicit authorization under the law;
If we engage another person as a so-called ” subcontractor, i.e. processing agent, who acts solely upon the order of OPG Guvo Božo, whereby OPG Guvo Božo secures all data protection measures as if doing these tasks alone;
If the data need to be forwarded to third parties for the performance of the contract with the respondent;
On the basis of the privilege of the respondent.
Such third parties include:
Legislative, supervisory and regulatory bodies within and outside the territory of the Republic of Croatia Financial institutions with which OPG Guvo Božo collaborated Auditors inside and outside OPG Guvo Božo and other bodies authorized to audit
Suppliers that OPG Guvo Božo engages to perform services on behalf of and for the account of OPG Guvo Božo, for the fulfillment of the contractual obligations with the respondents
Other agencies, institutions, associations, insurance companies and partner companies with whom OPG Guvo Božo has concluded a business cooperation agreement based on which business users can negotiate and use the products and services that OPG Guvo Božo provides etc.
When transmitting the data of the respondent, OPG Guvo Božo strictly adheres to the principle of the processing limitation with the transmission of the minimum amount of data needed to realize the requested service and respecting all other relevant data protection principles.
We handle personal data in the Republic of Croatia. Exceptionally, we can handle them in other countries (for example, when a subcontractor from another country is engaged in providing a particular service or part of a service that includes processing of personal data), as a rule, to the member states of the European Union. Exceptionally, we can handle them in third countries as well, but in such situations, appropriate personal data protection measures are always applied, as far as personal data is processed in the Republic of Croatia (e.g. by applying the so-called EU Standard Contract Clauses for third country processors , other legally binding and enforceable instruments, binding corporate rules, certification, etc. )
X. USER RIGHTS
OPG Guvo Božo respects the right to privacy and data collected and processed only with the existence of legal basis for processing these subjects at all times retain certain rights in relation to the ceremony in their data.
About the actions you have taken regarding your request, OPG Guvo Božo will inform you, without unnecessary delay and no later than one month from the receipt of the request, of the actions taken. Exceptionally, this deadline may be extended, if necessary, taking into account the complexity and number of requests. In this case, OPG Guvo Božo will notify you within one month of receipt of the request for the reasons for the delay.
If you have submitted your application electronically, the information will be provided electronically if possible unless you have requested otherwise in your request. If OPG Guvo Božo does not act on your request within one month, without delay and no later than one month after the receipt of the request, it will notify you of the reasons for not doing so and of the possibility of submitting the complaint to the supervisory authority.
Any communication and actions that OPG Guvo Božo undertakes regarding the carrying out of the rights listed below shall be free of charge. However, if your claims are manifestly unfounded or excessive, in particular because of their recurring character, OPG Guvo Božo may charge you a fee, taking into account the costs incurred or refusing to comply with your requirements.
You can contact OPG Guvo Božo, as the manager of the processing, in order to exercise the following rights:
(1) The right to access data – From OPG Guvo Božo, as a processing manager, you can obtain confirmation of whether your personal data are handled, if processed, you have the right to access personal information and information as provided by Article 15 of the General Data Protection Regulation, such as: processing purposes, personal data categories, deadlines, etc.
If your personal data is eventually transmitted to a third country or an international organization, you have the right to be notified of the appropriate transfer security measures.
If you ask for it, OPG Guvo Božo will provide you with a copy of the personal data processed. For all further requested copies, OPG Guvo Božo may charge you a reasonable fee based on administrative costs. If the application is filed electronically, and unless otherwise requested, OPG Guvo Božo will deliver them in the usual electronic form.
(2) Right to Correction – You may request from OPG Guvo Božo correction of your personal information that is incorrect as well as, taking into account the purpose of the processing, their , if the data is incomplete, giving an additional statement.
(3) Right to Delete (“Right to Forget”) – You can request from OPG Guvo Božo as a processing manager deleting your personal data if one of the reasons set out in Article 17 of the General Data Protection Regulation is fulfilled (e.g. if personal data is no longer necessary for purposes for which they have been collected or otherwise processed or if they are which is based on the processing of your personal data withdrawn or if there is no other legal basis for processing or if the personal data has to be deleted for compliance with a legal obligation under EU law or under the regulations of the Republic of Croatia or if the data is unlawfully processed or filed objection to direct marketing).
We hereby inform you that OPG Guvo Božo may not delete your personal information if their processing is necessary, for example, to comply with the statutory obligation of custody or for reasons of public interest to set up, enforce or defend the legal requirements.
(4) The right to limit processing – You can request from OPG Guvo Božo limitation of the processing of your personal data if one of the cases referred to in Article 18 of the General Data Protection Regulation is met, including, for example, if it is necessary to check the accuracy of your personal data.
(5) Right to Data Transfer – If the processing of your personal data is based on the consent or is required to execute a contract or to take action before the conclusion of the contract and if the processing is carried out by automated means, you may: request the obtaining of personal data obtained in a structured, in a standard format and in a machine-readable format, or transfer your personal information to another processing manager. In addition, you may request that your personal information be transmitted directly from OPG Guvo Božo to the other manager provided that this is technically feasible for OPG Guvo Božo In that case, OPG Guvo Božo provide you with all the correct information about the new processing manager whom you intend to transfer your personal information, giving your written consent to OPG Guvo Božo.
(7) The right to complain and the right to file a complaint with the data protection authority – Notwithstanding your right to contact the administrative body or the court, if you consider that processing your personal data by OPG Guvo Božo it is a violation of the General Data Protection Regulation and/or applicable regulations of the Republic of Croatia, you may file a complaint with the Personal Data Protection Agency. Regardless of the foregoing, if you consider that the processing of personal data carried out by OPG Guvo Božo you may contact their responsible person at the following address: firstname.lastname@example.org so that we jointly try to resolve your complaint.
(8) Automatic data processing – OPG Guvo Božo does not perform automatic data processing.
XI. PERSONAL DATA PROTECTION
In order to protect the personal data collected, OPG Guvo Božo carries out the appropriate physical, technical and organizational protection measures, taking into account the nature, scope, context and purpose of processing, as well as the risks of different levels of probability and severity for the rights and freedoms of the respondent.
The access to the data within OPG Guvo Božo is limited to those data necessary to perform certain business tasks, exclusively to authorized persons who are directly engaged in providing or maintaining the service, and to improve the quality and collection of services, in accordance with clearly defined roles and Responsibilities within OPG Guvo Božo All employees of OPG Guvo Božo are bound by confidentiality contracts and engage exclusively with the partners with whom we are dealing with the appropriate protection measures.
OPG Guvo Božo can not guarantee 100% security of data transfer over the internet, websites, mobile applications, computer systems or any other public network.
This site uses essential cookies to provide you with the best user experience and site functionality. Website uses Google Analytics cookies.
In order for OPG Guvo Božo Website to work properly, in order to be able to further improve the site, in order to improve your browsing experience, the site must save a small amount of information (Cookies) on your computer.
The cookie information is saved to your computer by the web site you visit. Cookies usually save your settings, web settings, such as your preferred language or address. Later, when you open the same web page again, the internet browser sends back the cookies that belong to that page. This allows the page to display information tailored to your needs.
Key cookies allow us to serve you with content and track traffic to our pages and apps, and the analytic cookies we use and third parties who process data for us for data analysis (e.g., Google Analytics) allow us to manage and improve the performance and design of our websites and applications, as well as tracking, reviewing, researching, and reporting.
Browsers and devices have tools that allow cookies to be disabled on web pages and apps. If you disable cookies, you may not be able to access all features of our services. We suggest that your key cookies stay active for a better user experience and help us improve and develop our products and services.
XIII. FINAL PROVISIONS